BC Practice Lead
Pine Services Group · United States
One of Pine's portfolio companies, Alta Vista Technology, is a nationally recognized ERP consulting firm and proud Microsoft partner helping mid-market businesses leverage cloud-based solutions to drive growth, scalability, and operational efficiency. They're looking for a Business Central Practice Lead to manage and grow their Microsoft Dynamics 365 Business Central consulting practice. This is a player-coach role: the successful candidate will provide hands-on practice leadership while remaining active on client delivery. Approximately 50% of their time will be billable on post-sale client engagements, with the remainder focused on practice management, team development, and cross-functional collaboration with Sales and ISV partners. The role reports to the COO. This is a full-time remote role. What You'll Do Practice Leadership (~50%) • Oversee day-to-day practice operations, including utilization tracking, project oversight, and team coordination. • Manage and mentor a team of BC consultants and developers, driving accountability and professional growth. • Serve as the primary liaison between the BC practice, Sales, and ISV partners. • Define and uphold delivery methodology, quality standards, and best practices across engagements. • Stay current with Microsoft BC product releases and evolving capabilities — bringing that knowledge back to the team. • Report on practice KPIs — utilization, pipeline, and customer satisfaction — to leadership. Client Delivery (~50% Billable) • Serve as lead consultant or solution architect on active Business Central implementations and post-sale engagements. • Lead discovery and requirements-gathering sessions with client stakeholders. • Design and oversee configuration, customization, and integration solutions within Business Central. • Guide clients through process re-engineering, data migration, and go-live readiness. • Act as an escalation point for complex technical or functional issues on client projects. • Ensure engagements are delivered on time, on budget, and to a high standard. What They're Looking For Required • 7+ years of experience implementing Microsoft Dynamics 365 Business Central or broader Microsoft ERP platforms in a consulting environment — GP-only backgrounds are not a fit for this role. • 2+ years in a leadership, practice management, or team lead capacity. • Proven comfort balancing billable delivery with practice management responsibilities — this role requires genuine enthusiasm for both. • Strong grasp of BC core modules (Finance, Supply Chain, Manufacturing, or similar) and common integration patterns. • Excellent client-facing communication skills and executive presence. • A direct, accountability-driven leadership style — comfortable giving and receiving candid feedback. • Curious about the Microsoft product roadmap and motivated to keep the team sharp on new releases and capabilities. Nice to Have • Microsoft certifications such as MB-800 (Business Central Functional Consultant) or MB-700 (Solution Architect). • Experience developing repeatable accelerators, IP, or industry-specific BC service offerings. • Experience working within the Microsoft and ISV partner ecosystem. Originally posted on Himalayas